LDExtrasHelp Videos

A quick guide to the LDExtras app

Welcome! This video is a quick overview to help you get familiar with the LDExtras app and the different features available to you.

How do I reset my password?

Welcome to LDExtras. If you are a returning member and have not reset your password you will need to do that before you login. Watch the video to get your LDExtras account activated.

Using the barcode feature on the app

The London Drugs app has a built-in feature allowing you to scan your phone instead of saying your phone number out loud. Watch this video to learn how.

How to link my London Drugs account to my LDExtras account?

Linking your LDExtras account to your London Drugs online account allows you to collect and redeem your points and rewards from the comfort of your home! Watch this video to learn how.

How to redeem my vouchers online?

Once you have linked your LDExtras account to your London Drugs online account, watch this video to learn how to redeem your hard earned vouchers!

How to activate birthday offer?

LDExtras members continue to be rewarded with a birthday voucher in the new LDExtras program. all you need to do is activate it. Watch this video to get your birthday offer activated.